Using the Handpiece Hotline Free Reply Paid Pack:
- Order a Reply Paid Pack
- Follow the instruction on the pack and read carefully
- Fill out all the boxes
- Mail the bag at an Australia Post mailbox
Using the Reply Paid service:
- For small packages only
- Reply Paid Mail does not include tracking or insurance; please arrange a different courier and insurance if required
- Mail to: Reply Paid, Handpiece Hotline, Locked Bag 5045, Australia Post Business Centre, 10 Ralf street, Alexandria, NSW2015
Using a pick-up service with Handpiece Hotline:
A booking will be made by us to pick up your consignment or repair
The courier will give you a consignment note to complete, noting our (Handpiece Hotline details)
Please use this Shipping label
Please retain a copy of the Consignment Note for tracking purposes.
- Handpiece Hotline, being the receiver, will not have a copy of the booking number.
- The booking number will be advised to you by the courier at the time of pick-up.
- You, as the sender, are responsible for the completion of the consignment note and retaining a copy.
- You are also responsible for the packing of this equipment – please ensure that the box and packing material will protect the equipment. Handpiece Hotline will not be responsible for damage incurred in transit.
- Handpiece Hotline are not responsible for any consignments that may be lost in transit.